Sorry I haven’t posted in such a long while, but I just had to sound the alarm on this latest scam I ran across on the internet. It’s called Revival Beauty, a very vile and ugly cosmetics scam. They were offering what I thought to be free trial offers for their beauty cream and eye serum. First of all the “free trials” are not free. Don’t let the bright, slick looking images fool you. They are only shiny objects to sucker you into ordering the trials.
Google Revival Beauty and you will run into sites where you can rush order the two products. Some of the sites contain before and after pictures of well-known movie actresses, as well as unknown women supposedly transformed by products so amazing you won’t need Botox. A screenshot of a video of Dr. Oz hawking these products as an affordable fountain of youth appears in several websites. Unfortunately, I didn’t notice the black dot covering the good doctor’s face.
Drum roll please…Here is my experience with this internet merchant, and I use that term loosely, as I’ve not been able to locate Revival Beauty’s headquarters. I ordered the $4.95 trials on a Sunday. The following Monday evening, looking at the confirmation emails, I just got a bad feeling about ordering this stuff online. Call it a hunch, woman’s intuition or whatever, it saved me. Right then and there I googled “complaints about Revival Beauty” and first thing I see is scam. Fortunately, the email contained a customer service number. I couldn’t dial it fast enough.
I got a voice message asking for the number I’d included on the order. I gave the number and was informed the order had yet to ship. Relieved, I followed the prompts to cancel. That’s when I encountered the customer service rep from hell. She had real bad English and kept insisting the order had already shipped. I would still have to pay S&H cause the items were on the way.
There was no tracking number, therefore the item hadn’t shipped I said repeatedly. After going around and around for nearly an hour, it became painfully obvious I wasn’t dealing with a fair merchant, but rather a cyberspace scammer with no intention of doing a fair trade, even after being caught red-handed.
I called my credit card company and the S&H charge of $4.95 was already “pending” for each of the items. The customer service rep said I couldn’t dispute until actual arrival of these items, unless the merchant agreed to cancel transactions. To her credit, the credit card rep set up a three-way call with the Revival rep, who continued to tell us the items had already shipped and tried to get me to buy the products at a reduced rate.
After nearly two hours on the phone with credit card rep doing most of the negotiating, because quite frankly I was too pissed for words, Revival rep finally sent confirmation cancellation emails. Mind you I was still being billed for the 2 “pending” transactions, supposedly because the items, say it with me, “Had already shipped.” The cancellation notices said, please send product back postage paid to:
c/o Revival Beauty Returns
PO Box 13491
St. Petersburg FL 33733-3491
Bottom line. This Revival Beauty scam could care less if you test these products. What they’re counting on is you not noticing, until it’s too late of course, that they’ve robbed you blind. The clock starts ticking from the moment you hit send for those trials and on day 15, you will need to be revived when you find yourself out of nearly $200.
If you’re still not paying attention, you will be by the time “auto shipping” you weren’t aware of kicks in. One complainant said, “If you have been scammed by these people, please go to the better business bureau and attorney general web sites and put in a complaint like i did may be they can do something I tried to get refund and am still fighting they charged me close to $600 they refused to refund…”
Yet another said, “The trial offer is good for 14 days from the date you place the order. On the 15th day you will be charged $99.98 for the facial cream and $89.99 for the eye cream. And at this point you cannot return it. I did not receive my product until about the 10th or 11th day. Not enough time to…”
As for me, I received both the anti-wrinkle cream and eye serum inside the same small cardboard box with nothing except a shipping slip. There was no instructions on how to use the items, not that I intended to, and you needed a magnifying glass to read the print on that small jar of very expensive cream. What a high price to pay for people like me naively believing we were being given an opportunity to “test” products. All lies of course.
While I’m out just the shipping cost for the 2 items, I’m still pissed on behalf of those left in a serious financial bind by these thieves. It’s been said the pen is mightier than the sword. Let’s hope so, for the only way to defeat scammers is to take away their ability to do business. To begin we need to get the word out.
Rip Off Report, highya, ic3.gov, BBB, your state’s attorney general office, consumer affairs, Youtube, Twitter, Facebook, etc, are ways to fight back against these scammers. Make no mistake, Revival Beauty is a scam and any testimonial on their behalf should be viewed as highly suspect. If they were legit, those glitzy ads would have the billing information in plain sight. Instead, Revival Beauty perpetrates “gotcha” robbery upon unsuspecting consumers. Run, don’t walk, away from this scam.